Notice to Consumers
In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code),
the following information is provided to help consumers understand their rights and available resources.
Requesting Your Health Care Records
You have the right to request a copy of your mental health records.
To request your records, please submit a written request to your treating clinician or to the practice
directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in
accordance with Texas law and applicable privacy regulations. If you have questions about accessing
your records, please contact our office for assistance.
Phone: 512-661-4387
Fax: 512-717-5553
Empower Therapy Client Portal Access: https://empowertherapywellness.clientsecure.me/
Address: 1005 S. Mays St Round Rock, Texas 78664-6725
Contacting the Texas Behavioral Health Executive Council (BHEC)
The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas. If
you have questions about licensure or professional standards, you may contact BHEC directly:
Texas Behavioral Health Executive Council – https://bhec.texas.gov/contact-us/
Filing a Consumer Complaint
If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas
Office of the Attorney General:
Office of the Attorney General – https://www.texasattorneygeneral.gov/consumer-protection